Shipping Policy

We ship fast! Delivery takes 2–5 business days within the US and international orders.

Free returns within 30 days. 30 days warranty.

FREE SHIPPING: 3-6 Working days

United States: 2-5 working days - 5.99$

EU/UK/AU: 2-5 working days - 5.99$

*We cover all import duties & taxes for UK, EU, NO & US orders

IMPORT DUTY EU & US

For orders shipped to the EU and the US, we send them with duty paid (DDP - Delivered Duty Paid), meaning there are no extra charges for import duties or VAT upon delivery.

For orders shipped outside the UK, EU, and US, this may trigger a customs inspection, depending on the destination country’s regulations. We always provide the correct paperwork with your order. However, customs authorities may apply import duties, VAT, or other charges, which are beyond our control.

We cannot guarantee how long customs clearance will take, as this varies by country. Please note that you are responsible for paying any applicable import charges imposed by your local customs authorities.

NON EU & US IMPORT DUTY

Please note that the customers will always be responsible for paying any import bills they may receive.

In the event that any orders are undelivered due to incorrect details provided by the customer, it will be the customer that is responsible for payment of redelivery.

When importing items to outside of the UK, this will always incur a customs inspection which we always provide the correct paperwork for. We cannot be held responsible for how long it takes your order to pass through customs.

RETURNS

We sincerely hope you are satisfied with your USE KAVOS purchase, however if you change your mind for whatever reason we will happily exchange your item or refund your purchase (MINUS SHIPPING COST IF FREE SHIPPING DISCOUNT HAS BEEN APPLIED)

Please return your item(s) unworn and in the original packaging within 30 days of receiving.

RETURNS ADDRESS:
Contact us here: support@usekavos.com

ADDITIONAL INFO

For any additional information, please contact our customer support.